Policy & FAQ

Care Instructions

While our ceramics are designed to be both microwave and dishwasher safe for your convenience, we highly recommend hand washing whenever possible to ensure the longevity of your cherished pieces. While dishwashers offer convenience, their abrasive nature can be harsh on ceramics and their delicate glazes over time. Hand washing allows for a gentler cleaning process, preserving the integrity of the materials and ensuring that your ceramics remain as beautiful as the day you acquired them. So, while it's reassuring to know that you can rely on your dishwasher in a pinch, treating your ceramics with the care they deserve through hand washing will ensure they continue to bring joy and beauty to your table for years to come.

Refund/Returns Policy

Your satisfaction is paramount to us. If, by any chance, your order arrives damaged, please don't hesitate to reach out to us. We are committed to rectifying any issues promptly and ensuring that you receive a replacement as swiftly as possible. Your feedback is invaluable, and we strive to make every shopping experience with us a positive one. So, please get in touch, and allow us the opportunity to remedy any concerns you may have, reaffirming our dedication to delivering exceptional service and quality products to you, our valued customer.